Fred Beans Chrysler Dodge Jeep Ram

I have gotten to know the service team at Fred Beans DCJ well over the past 21 years since I bought my Dodge Stealth from the dealership when new in 1991. I currently own three Dodge vehicles, including the '91 Stealth, and all are serviced regularly at the dealership. Ken Calhoun is a master mechanic/technician whom I have come to trust working on all three vehicles. Justin in the service department is always helpful and ensures scheduling at my convenience. I consider both of these gentlemen friends whose highest priority is their customers' satisfaction.
                                                                                                                                                           George L.

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We recently purchased a Chrysler 200 from sales consultant Norm Frederick. He was so professional, helpful, kind, empathetic, and caring that we had to email you, Fred Beans, to let you know. You should know what a wonderful job your staff is doing. Your manager and everyone else were also doing a wonderful job. Thanks.
                                                                                                                                           Linda and Victor C.

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We purchased three vehicles from Fred Beans over the past year and a half and have been continuously impressed by your sales and service departments. After our purchases, we neglected to compliment two people in particular who deserve high praises for their customer service. Phil LaFiura, the gentleman who arranged our financing went out of his way to follow up on our purchase and answer every little query we had. All our interactions with him were laced with genuine kindness; he is a professional of the highest caliber, and Fred Beans is lucky to have him. Devon, the young salesman who helped us decide on our most recent purchase last summer, was patient, helpful and even gave our toddler personal attention. Devon made our experience a pleasure. Lastly, we would just like to remark how consistently helpful and respectful the members of the Fred Beans service department are. We regret that we cannot mention names specifically, but we would like to emphasize how much we appreciate the level of customer service that we receive. The service department is second to none as far as we are concerned, and this is why it is easy to put our trust and confidence in your organization. We often recommend Fred Beans highly to our friends and family. Thank you!
                                                                                                                                                     Gregory G.

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Even though I arrived just before the service department was due to close on a Saturday to have a nail removed from my Dodge Ram tire, personnel insisted on removing the nail and patching my tire. Everyone was considerate and competent. I was back on the road in 35 minutes, and the tire is like new. Great job! I love my Dodge Ram, and I love Fred Beans service.
                                                                                                                                                      Elizabeth S.

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