Thomas K.
Always a pleasure to deal with courteous, professional staff. Thank you.
Aldo and Dawn M.
John Thompson provided the best service I have ever received anywhere at any time. He exceeded my expectations exponentially. I would not consider trusting my vehicle to anyone else.
Jerry M.
I would like to thank all the people at Fred Beans Chrysler Dodge Jeep Ram who assisted me recently with my '08 Jeep Wrangler; Derk Bradley, service advisor, who kept me courteously informed of all work being done; Bob Bradbury, who patiently and thoroughly repaired my transmission until it was right; Tim in parts was really helpful in getting me new tires; and Ron and his partner who correctly mounted and balanced the new rolling stock. Then Tim and Ron came outside and helped load my old tires into my friend's van. I've owned so many cars and trucks over the years from different dealers, but I have never experienced a group of guys who work so well together, and for the customer. Thank you again!
Dale K.
I have to tell you, everyone was so friendly. I brought my son and there was a place for him to hang and do his homework, watch tv without getting into trouble. I'm so happy with my Jeep. And Yanni couldn't have been nicer. Thank you so much!
Tiffany W.
I have gotten to know the service team at Fred Beans DCJ well over the past 21 years since I bought my Dodge Stealth from the dealership when new in 1991. I currently own three Dodge vehicles, including the '91 Stealth, and all are serviced regularly at the dealership. Ken Calhoun is a master mechanic/technician whom I have come to trust working on all three vehicles. Justin in the service department is always helpful and ensures scheduling at my convenience. I consider both of these gentlemen friends whose highest priority is their customers' satisfaction.
George L.
We recently purchased a Chrysler 200 from sales consultant Norm Frederick. He was so professional, helpful, kind, empathetic, and caring that we had to email you, Fred Beans, to let you know. You should know what a wonderful job your staff is doing. Your manager and everyone else were also doing a wonderful job. Thanks.
Linda and Victor C.
We purchased three vehicles from Fred Beans over the past year and a half and have been continuously impressed by your sales and service departments. After our purchases, we neglected to compliment two people in particular who deserve high praises for their customer service. Phil LaFiura, the gentleman who arranged our financing went out of his way to follow up on our purchase and answer every little query we had. All our interactions with him were laced with genuine kindness; he is a professional of the highest caliber, and Fred Beans is lucky to have him. Devon, the young salesman who helped us decide on our most recent purchase last summer, was patient, helpful and even gave our toddler personal attention. Devon made our experience a pleasure. Lastly, we would just like to remark how consistently helpful and respectful the members of the Fred Beans service department are. We regret that we cannot mention names specifically, but we would like to emphasize how much we appreciate the level of customer service that we receive. The service department is second to none as far as we are concerned, and this is why it is easy to put our trust and confidence in your organization. We often recommend Fred Beans highly to our friends and family. Thank you!
Gregory G.
Even though I arrived just before the service department was due to close on a Saturday to have a nail removed from my Dodge Ram tire, personnel insisted on removing the nail and patching my tire. Everyone was considerate and competent. I was back on the road in 35 minutes, and the tire is like new. Great job! I love my Dodge Ram, and I love Fred Beans service.
Elizabeth S.
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